• Reliability: Dispatch orders on time, communicate clearly, and honour your listings.
• Authentic Products: Sell genuine, new retail goods that match your descriptions.
• Honest Pricing: Set clear prices with no hidden fees. Refunds follow platform and seller policies.
• Clear Communication: Respond promptly and keep buyers informed about order status.

• Respect Boundaries: Respect buyer privacy and personal data. Do not share or misuse contact or address details.
• Professional Conduct: Maintain appropriate, respectful behavior with all buyers and other sellers.
• Safety First: Use safe packaging and shipping practices. Comply with any applicable product safety standards.
• Cultural Sensitivity: Respect diverse backgrounds and communicate appropriately.

• Payments: Payment is not fully handled on the platform. Buyers and sellers may complete payment off-platform (e.g. EFT). In-app credits can be used for promotions and other features. Sellers receive payment according to their chosen method and PrimePeer's terms where applicable.
• Accurate Information: Provide truthful information about your products, listings, and store. Do not mislead buyers.
• No Spam or Solicitation: Do not send unsolicited messages or promote competing marketplaces or off-platform sales in breach of our terms.
• Report Issues: Use the reporting system for legitimate concerns, not personal disputes.

• Minor Issues: Warning or temporary listing or account limitations.
• Serious Violations: Account suspension or permanent removal.
• Pattern of Behavior: Progressive consequences based on history.

This code of conduct protects buyers and sellers on PrimePeer. When sellers follow these standards, buyers can shop new retail products with confidence, and our zero-commission marketplace can grow sustainably.